Customer reviews of Thatcham Motor Company Ltd

By Christina R on 09 April 2019 | Verified purchase

Wonderful team selling immaculate clean and reliable cars at a fair price. They provided us with AA 12 months breakdown cover for free. 5 stars plus plus car dealers with the best selection of used cars in a convenient location.

By Molly May S on 13 December 2018 | Verified purchase

Visited these guys to purchase my new car. The car was exactly as described on the advert, the staff were very friendly and answered all of my questions. Very highly recommended dealer to anyone looking to purchase a new car!

By Jennifer L on 14 November 2018 | Verified purchase

A very positive experience, when buying secondhand cars can be so fraught with complications. The service was extremely pleasant, helpful, and the afterservice was excellent as well. I have waited to write a review until the warantee issued with the car was also tested. We had some minor mechanical issues that needed sorting, and the warantee covered these with no difficulties arising.

By Arjan S on 15 September 2018 | Verified purchase

Professionals who were easy to deal with. Courteous and pleasant. Car was as described, good follow up after I left showroom and had questions about a message at dash display. As I was driving, they looked it up and got back to me. Would not hesitate buying a next car from them. They had a nice variety of cars on display. My wife is very happy with her new ten year old Audi A3, great car with low mileage, keep up the good work. Was worth the drive to Thatcham. Arjan, Isle Of Wight

By Ailish S on 09 January 2018 | Verified purchase

Very happy with the purchase. Got exactly as described on the phone.Amazing customer service, honest and very helpful dealer.

By Stacy G on 08 January 2018 | Verified purchase

The employees were very friendly, helpful, made me comfortable to purchase the car suitable for me

By David James M on 04 November 2017 | Verified purchase

TMC were professional from the outset. Friendly staff, chatty and allowed for a level of confidence in their vehicles. The car lot is well presented and gives off a relaxed vibe. At no point did TMC force the sale or put pressure on - quite simply I was left to check the vehicle in my own time, and test drive on a route of my choice. This was a refreshing change! The car was clean, well presented and positioned in a manner that allowed for ease of viewing. Only time will tell if the car is a good one. This review is based on my experience at TMC and not vehicle. 4 stars would have been 5 if all paperwork was presented on the day of pick up. This has been easily rectified and posted on accordingly. Based on my experience of TMC, I would visit the dealer again and would buy.

By Leon G on 11 October 2017 | Verified purchase

I am very happy with the level of information and relaxed environment the guys provided on the two occasions I visited Thatcham Motor Company prior to purchasing a family car. I had a lot of questions and the guys were very patient and helpful even encouraging me to call or visit if I had any additional queries. This is the best car I have owned so far and I would highly recommend them and would definitely use them again in the future

By Sam S on 24 September 2017 | Verified purchase

The easiest purchase of a used car with professional manners. No rush in whole process make me more confident. I have already recommended them to my friends and family.

By Kieren P on 13 September 2017 | Verified purchase

A great experience from a customer perspective and I encourage use of this company. Allowed to view car all over in our own time (without prying eyes), perform a test drive by ourselves at our leisure. No pressure on the sale at all, but always willing to accommodate and help. Minor problems pre-sale were addressed in timely and professional manor. Small issue post-sale again was resolved professionally in a manner wanting to please the customer. Highly recommended and will certainly use this garage again.