Customer reviews of Thatcham Motor Company Ltd

By susan H on 24 May 2019 | Verified purchase

The sales representative was most helpful. He was not at all 'pushy' . Had he been, I would have walked away. Instead it was reassuring to speak to someone who was interested in trying to help me find the car I wanted, and was knowledgeable. He went out of his way to assist in every way.

By Angharad S on 24 May 2019 | Verified purchase

Very quick and efficient service. On my initial contact they reserved the car until I had seen it stopping anyone else from viewing until I had seen it. Car ready for collection in under 24 hours. Amazing!

By Mike T on 18 May 2019 | Verified purchase

Visited TMC after seeing low mileage Toyota Yaris advertisement .the staff were extremely friendly and helpful .there was no pressure and a test drive on our own was arranged with no problem.the car was immaculate as we're all the cars they had for sale.We agreed to purchase and they helped arrange both tax and insurance so we could drive away.3 months warranty and 12 months AA cover was included.Whilst driving home the SRS warning light came on so called TMC and they immediately assured me that Just return car and the problem would be sorted and if required they would deliver car back to us.The very next day they called to say that the problem had been fixed(faulty srs module replaced) and offered to deliver car to us but as we were in the area we collected it from them.I would have no hesitation in recommending TCM to anybody looking for a low mileage car in excellent condition.

By ANGIE T on 18 May 2019 | Verified purchase

Friendly no pressure sales team. This was our second visit and purchase. Bought a car for daughter last month. No hassle, great cars. Highly recommend you visit if you looking for good quality cars with low mileage and good service history. Honest and open company that we will happily use again.

By Lynda M on 13 May 2019 | Verified purchase

Thatcham Motor Company couldn't have been more courteous and helpful. They made the process of choosing and purchasing so smooth, from the start, to the assistance I received in taxing the vehicle online in their office before I left. They had adressed, within the agreed price of the car, at no extra cost, all of the advisories listed on the newly issued MOT, as is apparently the norm at Thatchams. They also corrected an additional issue which had been discovered last minute for which I received a further 3 months guarantee. I would certainly make them my first port of call the next time I need to change my car.

By Billy H on 07 May 2019 | Verified purchase

Great place with really helpful and friendly staff able to take a good look over the car and test drive with no problem. Car was throughly cleaned before I took it away. Can't speak for the car just yet as have only owned for 2 days but the Seat Ibiza seems to be going well for now. Definitely worth taking a look at this garage.

By Jonathan S on 29 April 2019 | Verified purchase

Excellent team - visited initially on Sunday to test drive and select car. Great advice due to mobility. Back today to purchase car. Even found me a private buyer for me old car.

By ANGELA T on 27 April 2019 | Verified purchase

Very nice and helpful staff. Willing to answer questions, show us all cars we were interested in and test drive them. All info shown on request. Nothing hidden. Car was chosen, paid for and driven away same day. We would certainly use them again. Very professional service. Thankyou.

By ANNA W on 20 April 2019 | Verified purchase

Good choice to visit Thatcham motor company, the staff answered all my queries and were really helpful. everything was done in timely manner, I am very happy with the mazda3 I got

By emma J on 16 April 2019 | Verified purchase

Very friendly customer service, they were very helpful, answered all my queries, it was a fast process, the car is running smoothly, happy with my purchase. Would buy again from here.